Privacy Policy

We collect the minimum information required to fulfill product inquiries and quote requests — name, contact details you choose to share, and the message you send us.

We do not run on-site tracking pixels for advertising. Basic analytics (page views, referrer) are collected in aggregate, without identifying individual visitors.

To respond to your inquiry, deliver products, and follow up on quotes. We do not sell, rent, or share your information with third parties for marketing.

Messages sent to us via WhatsApp or email are stored on the corresponding provider's infrastructure (Meta, Google) under their respective terms. We retain conversation history as long as needed to support the relationship.

You can request a copy, correction, or deletion of any personal information we hold about you. Email info@aura.ae.org and we'll respond within 14 days.

This site uses essential cookies only — those required for the site to function. We do not run third-party advertising cookies.